Training

Are your technicians going back to solve the same problem over and over again?

Are your technicians solving problems by simply replacing all the devices on the service drop, until the service drop starts working properly?

Are your technicians using that expensive meter you bought them, just to check a DOCSIS channel level and not for troubleshooting?

BroadbandInstructor.com provides "hands-on" and e-Learning  training for your technicians, supervisors and managers. We train them to problem solve. We train them to verify the "fix".